Frequently Asked Questions

Damascus Projects Global is a global business matchmaking technology designed to make meaningful business connections more direct, visible, and accessible.

The service connects founders and investors through live video streams, business profiles, video prototypes, private virtual meetings, and direct communication.

The goal is simple: make business opportunities easier to discover and business conversations easier to start.

No.

Damascus Projects Global is a business matchmaking and communication service. It does not operate as an investment fund, investment bank, brokerage, or financial institution.

Damascus Projects Global does not itself provide investment capital to businesses or accept investment funds from users through its service.

No.

Damascus Projects Global does not promise, arrange, guarantee, or provide investment funding to businesses.

Its role is to provide technology and communication tools that allow founders and investors to discover one another and communicate directly.

No.

Being visible on Damascus Projects Global does not guarantee funding, investment, partnership, a transaction, or any other business outcome.

Any decision to invest, partner, purchase, collaborate, or enter into another business arrangement is made independently by the relevant users.

Yes.

Damascus Projects Global is designed for global business connections rather than being limited to one country or region.

Founders and investors from different parts of the world may use the service, subject to applicable laws, eligibility requirements, verification procedures, and the terms governing the service.

Founders, entrepreneurs, companies, and other legitimate business representatives may use the service to present their businesses and connect with potential investors or business contacts.

Users must provide accurate information and comply with the Business Listing Rules and other applicable policies.

Depending on the features available to your account, you may be able to present your business through:

• a business profile;
• business information and descriptions;
• images and supporting materials;
• video prototypes;
• live video presentations;
• private virtual meetings; and
• direct communication.

These tools are designed to help you communicate your business clearly to people who may be interested in learning more.

A Video Prototype is a recorded video presentation that allows a founder to explain or demonstrate a business, product, service, concept, or idea.

It allows interested users to learn about a business even when the founder is not currently participating in a live session.

A Live Stream allows investors to appear live and interact with founders in real time.

Founders may request to join an investor's live session. The investor may review requests and decide whom to admit.

Yes, where the applicable feature permits it.

An investor may accept multiple founders into a live session and interact with them during the same live stream.

Where the relevant communication features are available, users may initiate or participate in direct communication, private virtual meetings, or other permitted forms of communication.

The decision to continue communication or enter into a business relationship remains entirely between the users involved.

No.

A business profile being displayed does not constitute an endorsement, certification, recommendation, guarantee, or investment approval by Damascus Projects Global.

Where verification is offered, verification should be understood only within the scope stated by Damascus Projects Global.

No.

Listings must comply with applicable law and the Damascus Projects Global Terms of Use, Business Listing Rules, Acceptable Use Policy, and other applicable policies.

Damascus Projects Global may reject, restrict, remove, or suspend listings that violate its requirements.

Individuals, firms, institutions, investment professionals, entrepreneurs, venture capital participants, private equity participants, family offices, corporate representatives, and other legitimate users interested in discovering businesses may use the service, subject to applicable eligibility and verification requirements.

Damascus Projects Global provides tools through which investors may discover and communicate with founders.

The information presented by users is supplied by those users and should not automatically be treated as a recommendation, endorsement, or investment offer from Damascus Projects Global.

Where the feature is available, yes.

Investors may review requests from founders and decide whether to accept or decline them.

Yes, where private communication or virtual meeting features are available.

Users are responsible for deciding whether they wish to continue discussions outside or within the service.

Damascus Projects Global may implement identity, business, or account verification procedures.

However, verification does not mean that Damascus Projects Global guarantees a user's financial position, business performance, intentions, representations, or future conduct.

Users should conduct their own appropriate due diligence before entering into any transaction or business relationship.

Certain features may require registration and an account.

The features available to you may depend on your account type, subscription status, geographical availability, and the features offered by Damascus Projects Global at the relevant time.

A subscription may provide access to designated features and areas of the Damascus Projects Global service according to the subscription plan selected.

The specific features, pricing, duration, limitations, and conditions applicable to a subscription will be presented before purchase or activation.

No.

Payment for access to the service does not guarantee investment, funding, a business partnership, customers, contracts, revenue, introductions, or any particular business result.

Yes, subject to the applicable subscription terms.

Users should follow the cancellation procedure provided within their account, subscription interface, or the relevant subscription documentation.

Cancellation generally prevents future renewal but does not necessarily create an automatic entitlement to a refund for a period already paid for.

Refund eligibility depends on the applicable Refund & Subscription Policy, the subscription purchased, the timing of the cancellation, and applicable consumer protection laws.

Users should review the Refund & Subscription Policy before purchasing.

Access to subscription-restricted features may be suspended or removed when the subscription expires unless it is renewed or another applicable access arrangement exists.

Your account and certain information may remain subject to the Terms of Use and applicable retention requirements.

Users should not assume that every person or business encountered through the service is trustworthy simply because they have an account.

Users are responsible for conducting appropriate due diligence before sharing sensitive information, sending money, entering contracts, or entering into business relationships.

You can report suspected fraud, impersonation, misleading information, inappropriate conduct, prohibited content, or other violations through the reporting channels provided by Damascus Projects Global.

Reports may be reviewed in accordance with the Complaint Policy, Fraud & Misrepresentation Reporting Policy, and other applicable policies.

Report the account or activity to Damascus Projects Global as soon as possible and provide supporting information where available.

Damascus Projects Global may investigate and take appropriate action under its policies.

Depending on the circumstances, Damascus Projects Global may:

• request additional information;
• restrict content;
• remove a business listing;
• limit account functionality;
• suspend an account;
• terminate an account; or
• take other measures permitted under its policies or applicable law.

Serious matters may also be referred to appropriate authorities where required or appropriate.

Yes.

Content may be removed or restricted where it violates applicable law, the Terms of Use, Community Guidelines, Content Rules, Business Listing Rules, or other applicable policies.

Damascus Projects Global provides communication and matchmaking technology. Users are responsible for their own business transactions and agreements.

Unless expressly stated otherwise for a particular service, Damascus Projects Global is not a party to agreements entered into between users.

Damascus Projects Global's matchmaking service is not intended to serve as a mechanism for users to transfer investment capital to businesses through Damascus Projects Global.

Users should not represent that Damascus Projects Global has guaranteed, approved, secured, or held funds for a transaction unless Damascus Projects Global expressly confirms this through an authorized communication.

Yes.

Users should independently verify information, documents, ownership, financial claims, business performance, legal status, identity, and other relevant information before entering into a business relationship or transaction.

Not necessarily.

Information provided by founders is generally supplied by the users themselves. Users should independently verify material claims before relying on them.

No.

Business relationships depend on the individual parties, their decisions, agreements, performance, market conditions, and many other factors outside the control of Damascus Projects Global.

Damascus Projects Global processes personal information in accordance with its Privacy Policy and applicable data protection laws.

The Privacy Policy explains what information may be collected, why it is processed, how it may be used, and the rights available to users.

Some information may be displayed to other users depending on the features you use, the information you choose to publish, your account settings, and the purpose of the service.

Users should avoid publishing confidential, sensitive, or unnecessary personal information.

Users generally retain their rights in content they own, subject to the rights and licences necessary for Damascus Projects Global to operate the service.

The Terms of Use and applicable Content Rules explain these rights in more detail.

Users should exercise caution when sharing confidential, proprietary, commercially sensitive, or legally protected information.

Damascus Projects Global does not recommend publicly disclosing information that you are not authorized to disclose.

Depending on the applicable feature, technical configuration, user permissions, and applicable law, live or other communications may be recorded, stored, moderated, or otherwise processed.

Users should review the applicable notices and policies before participating in communications involving sensitive information.

Use the password-reset or account-recovery process provided through the service.

If you cannot recover your account through the available process, contact Damascus Projects Global using the official support channels.

Users should follow the account rules applicable to their account and subscription.

Creating multiple accounts for deceptive, abusive, fraudulent, or prohibited purposes may result in restrictions or suspension.

Accounts should not be transferred, sold, or otherwise provided to another person unless expressly permitted by Damascus Projects Global.

Report the problem through the available support or complaint channels and provide enough information for the issue to be investigated.

Where appropriate, include the affected feature, approximate time of the problem, device or browser information, and screenshots or other relevant evidence.

Users are responsible for conducting their own due diligence and making their own decisions.

Damascus Projects Global does not guarantee the performance, honesty, financial position, or contractual obligations of other users.

Any dispute involving users should first be handled according to the relevant agreement and applicable dispute procedures.

Yes.

Damascus Projects Global is intended for global business connections and is not limited to African businesses.

Yes.

The service is designed to facilitate connections between users across different markets, subject to applicable eligibility, legal, regulatory, and service requirements.

Some features may not be available in every country.

Availability may depend on applicable laws, regulations, technical limitations, payment availability, verification requirements, and Damascus Projects Global's operational policies.

Each user is responsible for complying with the laws and regulations applicable to them and their activities.

Users should obtain independent professional advice where necessary before entering into cross-border business arrangements.

Complaints can be submitted through the official contact or complaint channels provided by Damascus Projects Global.

A complaint should include enough information to allow the matter to be identified and reviewed.

Complaints are reviewed according to the circumstances and the applicable Complaint Policy.

Where additional information is required, Damascus Projects Global may contact the complainant or relevant account holder.

Where an appeal process is available, users may submit an appeal through the procedure specified in the relevant notice or policy.

The appeal should explain why the user believes the decision should be reconsidered and provide relevant supporting information.

For general enquiries, support, complaints, or other official communications, you can contact Damascus Projects Global through its official channels.

Damascus Projects Global
71–75 Shelton Street
Covent Garden
London, United Kingdom
WC2H 9JQ

Email: info@damascusprojects.com
Telephone: +44 7846 241322

Users should review the applicable legal and operational documents, including:

• Terms of Use
• Privacy Policy
• Acceptable Use Policy
• Community Guidelines
• Business Listing Rules
• Video Content Rules
• Complaint Policy
• Refund & Subscription Policy
• Cookie Policy
• User Verification Policy
• Business Verification Policy
• Impersonation Policy
• Fraud & Misrepresentation Reporting Policy
• Intellectual Property Policy
• Content Removal Policy
• Account Suspension Policy

These documents form part of the framework governing the use of Damascus Projects Global.